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  • (#6) Held Up Two Fingers And Was Accused Of Swearing

    From Redditor /u/bracake

    I got my worst review (it was also this establishment’s worst piece of customer feedback) from a woman who - my hard-a** boss and co-boss agreed, and they had witnessed this whole interaction - I had welcomed warmly and who I had served appropriately and politely. This customer accused me of being terrible and rude and swearing at her because - get this, I held up two fingers to illustrate that we had two cup sizes.

    She also said that I’d been consistently rude for over a month and was the reason she was never coming back. Only I’d actually transferred from a different store and it was actually my SECOND day working there. So. I guess she had no way of knowing. I just want to know what the hell her issue was. I thought I was friendly her. I don’t understand why she’d go out of her way to try get a minimum wage worker fired.

  • (#14) Holding Tips Over The Server's Head

    From Redditor /u/civycajun

    Any table that mentions the tip at all. "Don't worry, we tip well" "if you do x, we'll tip big" "we'll take care of you" Holding the tip over my head doesn't get you better service, you get the same everyone else does. They were always pretentious and rude and never tipped well.

  • (#9) He Threw A Plate Like A Frisbee

    From Redditor /u/nanapeaches

    Had a man and his wife come in during a really busy lunch rush. He was rude off the bat, interrupting me, not wanting to listen to me speak, whatever, it happens all the time. He was very adamant that he wanted both chips and salsa and a plate of roasted wings as appetizers. He kept emphasizing that he wanted them together before they ordered their lunch. Even though chips and salsa only take a minute and wings take about 12, I rang them in together because of how he ordered them. (In hindsight, I should have made completely sure, but.)

    Not THREE minutes later, the man is waving at my coworker across the restaurant, yelling at her about how they’ve been there for thirty minutes and his appetizer is taking too long and he wants it before his wings. I was at a party table so she ran back and grabbed the chips and the wings which were somehow up as well and brought them out.

    He took one bite of a wing and tossed the plate like a frisbee across the table towards her and started complaining about them being cold. I rush over to see what’s going on and he starts yelling at me, saying his food is awful and this is the worst service he’s ever gotten in his life. I don’t do well with grown men yelling at me so I went to the kitchen and my manager went out and thankfully had my back as much as he could, and made the guy pay for the wings and the chips and then leave.

    After he left, I started to clean the table where I found the single penny he tipped me with - that my coworker promptly threw in the trash - and got a call from my general manager asking why a man had called me “professionally challenged” on Yelp.

  • (#7) Found Out They Were Prejudiced

    From Redditor /u/TannedCroissant

    There was an old couple I loved who used to come in every single week to the restaurant I worked at...I’d always kinda thought of them almost like role models of how I’d like to be in my retirement...

    Anyway, one day we were doing a charity thing for World Hunger Day, specifically for children in Africa and there were relevant pictures of starving kids on the flyer we gave with the bill. It was one of those tick here if you want to add 25p or something things. It was a bit cringe but most customers were like whatever, it’s only 25p. So anyway, I take over the bill and the guy totally blindsides me with his response;

    “I ain’t giving no money to some f*cking...!”

    I was caught off guard and stood in silence as he went into a massive racist rant. I’d totally never expected that. I’d seen these guys as people to aspire to and it turns out they were massive bigots. I was gutted.

  • (#18) Drunk Man Came To Fight

    From Redditor /u/Rads324

    Our bar was having a private party. A drunk dude walks in and orders a drink. I knew he wasn't with the party based on his attire and that he came in every so often. I told him I couldn’t get him a drink. He lost his mind. Told me to f*ck off and then wanted to fight me. On his way out he yelled that we should put up signs, as he walked by the signs on the door saying we were closed for a private event.

    He came in the next day sober and apologized

  • (#1) He Spat On The Waiter's Hand

    From Redditor /u/Loves_me_tacos125

    This one guy who basically hated his order so much that he waved me over and told me to put my hand out and proceeded to spit out entirely what was in his mouth into my hand, then tell me to refund him and then make him something else.

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About This Tool

It is not easy to be a good restaurant employee. As long as it is a reasonable request, restaurant employees must try their best to satisfy customers. Most waiters would make sure that their customers have a good dining experience, sometimes even have to sacrifice self-esteem for this. A number of customers' requests are absurd and the worst customers even can not realize their problems.

Restaurant employees usually are not able to choose their customers, that's the biggest problem sometimes. You could know their struggles after checking some stories from restaurant employees, they share the worst customers here, the random tool displays 21 stories.

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