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(#1) Eyeglasses Really Are Expensive
From Redditor/u/Danwhodonit:
"Once, while working at an eye doctors office, a woman was upset because we were charging her to make new lenses with an updated prescription and asked, 'Why do you have to make new lenses, just inject some more medicine in the ones I already got?'"
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(#10) Numbers Should Have Uppercases
From Redditor/u/donut2099:
"I received a call from a customer with a peculiar keyboard problem. It seems that he was having trouble with the shift key. When he typed a letter with the shift key pressed, it gave him the upper case letter, but when he typed a number, it didn't do that.
Didn't do what? Type the upper case number. I had to break it to him gently."
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(#3) So There Is Water In A Washing Machine Then?
From Redditor/u/DragonDeadite:
"'My washing machine is leaking water. Can you tell me where the water is coming from?'
...It took me almost 20 minutes to convince a full grown adult that water can literally come from ANYWHERE on a washing machine full of water!! Pump, hoses, valves, cracked tub, F*CKING ANYWHERE!! So how the hell am I supposed to know where the water is coming from just by the description of 'leaking?'
And it isn't even like this is a UNIQUE question, either. I get this sh*t at least once every couple weeks... people just magically expect me to know where a washing machine is leaking from."
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(#7) It Doesn't Work If You Don't Have It
From Redditor/u/Proxy12345:
"Customer screaming: 'MY NEW CAR'S BACK WIPER DOESN'T WORK!!!'
We walk outside, look at back window.
Me: 'You don't have a back wiper blade.'"
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(#16) But Are You Sure?
From Redditor/u/QNoble:
"Customer: 'I want Phone 'X', is that Phone 'X'?'
Me: "Yes, that is Phone 'X'.;
Customer: 'Are you sure?'
Me: Looks at box, that displays the image and name of Phone X "Yeah, that's Phone 'X'.
Customer: 'You're sure?'
Me: 'I'm positive.'
Customer: 'Okay... If you're sure.'" -
(#12) Bikes And Canoes Are Pretty Much The Same, Right?
From Redditor/u/ink_Kedat:
"A customer walks into our tiny bike shop jammed packed full of bikes. Bikes are hanging in the window, off the ceiling on the walls, all over the floor. There is not a square foot of space in the shop that is not occupied by a bike or various parts of one.
'This is the bike shop right?'
'Yes.'
'Do you guys sell bikes or fix them?'
'Both.'
'If I brought my canoe in could you fix it?'
'Is canoe the name of your bike or is it a boat?'
'It's just a canoe for the lake. Do you guys fix them?'
'What? No, we're a bike shop.'
'Oh.'"
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About This Tool
Excellent retail workers must not only understand the value and significance of sales but also have good communication skills and emergency handling capabilities. We all know that the job of retail is not easy, rude customers or ridiculous demands will ruin a day or a week for retail employees, but they cannot predict when will face and exclude truly ignorant customers. It is certain that not all customers are mean, but they may ask some crazy questions, which will drive retail employees crazy.
The random tool shares 18 true stories of the dumbest questions that customers asked retail workers, none of them would want to hear these questions.
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