Random Restaurant Employees Are Describing Their Worst Customers Ever, And Stories Are Super Cringy (21 items)

• (#1) He Spat On The Waiter's Hand

  From Redditor /u/Loves_me_tacos125

  This one guy who basically hated his order so much that he waved me over and told me to put my hand out and proceeded to spit out entirely what was in his mouth into my hand, then tell me to refund him and then make him something else.
• (#2) Yelled At Another Customer To Leave

  From Redditor /u/daofuu

  Worked in a popular restaurant for awhile. We usually have quite a long wait (30-40min waits) during dinner service and people are told by the hosts about this. There was this lady that got fed up with the wait after 10mins. She stormed into the restaurant, stood next to a table of 4 people and literally asked them "are you guys done? we've been waiting for a long time now and would like to have the table if you guys are just chatting...". Was completely mindblown how people are able to not give a f*ck and pull something like this in public.
• (#3) Angry That He Had To Wait 12 Minutes

  From Redditor /u/whomper13

  At the end of a wedding at our facility we were cleaning and I began the cleaning process on our espresso machine. The wedding was over almost a half hour already. The process takes 12 minutes. People were still there as the party slowly let out and the father of the bride asks me for an espresso . I told him I could get it to him (as we have a strict policy of always trying to satisfy a guests needs) but the machine was cleaning and it would be done in about 10 minutes. He begins ranting about how much he paid for the wedding and stormed to our banquets manager and told them I refused to make it for him. Manager is a dbag and starts ripping me in front of the guy. I show both of them that the machine is just finishing the cleaning process and it was impossible to make it beforehand. I got suspended for 2 weeks.
• (#4) Card Declined, But The Server Was At Fault

  From Redditor /u/st_bart

  I served a couple once and we got along really well, no complaints about anything. I ran the guy’s card and it declined. I told my manager and when he went to talk to them, they told him that I was a horrible server and treated them like sh*t. They left me a penny.
• (#5) Wasn't Recommended, But Still Ordered It

  From Redditor /u/SuitcaseMurphy

  I worked at a place that had good food except for this one dish: steak frites. It was a small hanger steak, cut into strips, served with fries. That's it. The steak was always tough, under-seasoned and wasn't a lot of food for the money.

  One day a guy asked me for some recommendations, so I made a couple. He apparently wasn't impressed by my suggestions, so he asked about the steak frites and said, explicitly, that I wouldn't recommend it.

  So that's what he ordered.

  After taking a couple of bites, he pushed the plate away then asked me to call over the manager. He then complained to the manager - not directly about the food, but about me for giving him an awful recommendation.
• (#6) Held Up Two Fingers And Was Accused Of Swearing

  From Redditor /u/bracake

  I got my worst review (it was also this establishment’s worst piece of customer feedback) from a woman who - my hard-a** boss and co-boss agreed, and they had witnessed this whole interaction - I had welcomed warmly and who I had served appropriately and politely. This customer accused me of being terrible and rude and swearing at her because - get this, I held up two fingers to illustrate that we had two cup sizes.

  She also said that I’d been consistently rude for over a month and was the reason she was never coming back. Only I’d actually transferred from a different store and it was actually my SECOND day working there. So. I guess she had no way of knowing. I just want to know what the hell her issue was. I thought I was friendly her. I don’t understand why she’d go out of her way to try get a minimum wage worker fired.
• (#7) Found Out They Were Prejudiced

  From Redditor /u/TannedCroissant

  There was an old couple I loved who used to come in every single week to the restaurant I worked at...I’d always kinda thought of them almost like role models of how I’d like to be in my retirement...

  Anyway, one day we were doing a charity thing for World Hunger Day, specifically for children in Africa and there were relevant pictures of starving kids on the flyer we gave with the bill. It was one of those tick here if you want to add 25p or something things. It was a bit cringe but most customers were like whatever, it’s only 25p. So anyway, I take over the bill and the guy totally blindsides me with his response;

  “I ain’t giving no money to some f*cking...!”

  I was caught off guard and stood in silence as he went into a massive racist rant. I’d totally never expected that. I’d seen these guys as people to aspire to and it turns out they were massive bigots. I was gutted.
• (#8) The Priest Stole The Check Holder

  From Redditor /u/penguin7117

  The worst table that I ever had was a Catholic priest and some guy he was trying to hit up for donations. The whole meal he was very condescending and demanding. After everything was done, I left the check at the table. He ended up walking out stiffing me not just on the tip but on the entire check. He even stole the leather check holder thing. I reported this to my manager. A couple weeks later, this same guy comes in with about 20 members of his congregation. My manager told him he wasn't welcome in our restaurant after walking out on his previous tab in front of his whole party. They all ended up leaving to go elsewhere. Best manager I've ever had.
• (#9) He Threw A Plate Like A Frisbee

  From Redditor /u/nanapeaches

  Had a man and his wife come in during a really busy lunch rush. He was rude off the bat, interrupting me, not wanting to listen to me speak, whatever, it happens all the time. He was very adamant that he wanted both chips and salsa and a plate of roasted wings as appetizers. He kept emphasizing that he wanted them together before they ordered their lunch. Even though chips and salsa only take a minute and wings take about 12, I rang them in together because of how he ordered them. (In hindsight, I should have made completely sure, but.)

  Not THREE minutes later, the man is waving at my coworker across the restaurant, yelling at her about how they’ve been there for thirty minutes and his appetizer is taking too long and he wants it before his wings. I was at a party table so she ran back and grabbed the chips and the wings which were somehow up as well and brought them out.

  He took one bite of a wing and tossed the plate like a frisbee across the table towards her and started complaining about them being cold. I rush over to see what’s going on and he starts yelling at me, saying his food is awful and this is the worst service he’s ever gotten in his life. I don’t do well with grown men yelling at me so I went to the kitchen and my manager went out and thankfully had my back as much as he could, and made the guy pay for the wings and the chips and then leave.

  After he left, I started to clean the table where I found the single penny he tipped me with - that my coworker promptly threw in the trash - and got a call from my general manager asking why a man had called me “professionally challenged” on Yelp.
• (#10) He Threw His Beer At The Bartender

  From Redditor /u/mox44ah

  Bartending in a restaurant a few years ago. There was a private party and one of the guests asked me to plug in his iphone to listen to a song. No big deal..I did it and he tipped me $20. He left his phone behind the bar and got wasted. When he was leaving I said, "Sir, don't forget about your phone!" He threw a beer on me and told me to leave him the f*ck alone and told me get a real job. Guess who got to keep a nice new iphone?
• (#11) Seated Themselves At An Unprepared Table

  From Redditor /u/Chandlre

  Busy Friday night, "Hey it's going to be a 15 minute wait for a table" host proceeds to seat people who were there first. But they see a dirty table, so the host is obviously terrible at there job, and go sit at it asking the first person they see to clean it for them while demanding drinks.
• (#12) Turned Out To Be Their Management Professor

  From Redditor /u/ArcanumFish

  A customer ordered one of our daily specials and didn’t like it, so instead of complaining to me about the food and letting me offer something else, she complained to my manager about ME. This was May of last year. In August of last year, turns out she was one of my college professors for the semester, teaching A MANAGEMENT course. She recognized me the first day but I played it off like I didn’t know her.
• (#13) Demanded They Give Money From The Tip Jar

  From Redditor /u/abertawegwylan

  A guy *demanded* I take money from our tip jar to help him pay for his order and argued with me when I said no.
• (#14) Holding Tips Over The Server's Head

  From Redditor /u/civycajun

  Any table that mentions the tip at all. "Don't worry, we tip well" "if you do x, we'll tip big" "we'll take care of you" Holding the tip over my head doesn't get you better service, you get the same everyone else does. They were always pretentious and rude and never tipped well.
• (#15) They Threw Rice On The Carpeted Floor

  From Redditor /u/-eDgAR-

  I worked at a small restsurant, so I was usually working as cashier, waiter, bus boy, and delivery driver. Basically it was me handling everything and the owner would come out from the back and take over if there was a delivery.

  Anyway, one day we had a family come in. Mom and dad got sushi rolls for themselves and then got chicken hibachis for the kids. The hibachi came with a side of rice and I watched as these kids started throwing rice at each other. Mom and dad did absolutley nothing to stop them, like not even a, "Cut that out."

  When they left the place all around their table was an absolute mess, and to make things worse the floor was carpeted, so cleaning rice out of it was a huge pain in the a** normally, but this was on a whole different level. Didn't even get a "Sorry about the mess" from them.
• (#16) Made An Inappropriate Joke

  From Redditor /u/funyesgina

  Some guy asked if I was on the (dessert) menu. I pretended so hard not to understand him that he actually got embarrassed, left a generous tip, and politely left without another word.
• (#17) Came In Dripping Blood

  From Redditor /u/abertawegwylan

  A guy came in, actively dripping of blood from his hands, and started screaming at me and threatening me because I wouldn't give him a bakery case item without him paying. He was dripping blood all over the counter and spitting everywhere until I threatened to call the cops.
• (#18) Drunk Man Came To Fight

  From Redditor /u/Rads324

  Our bar was having a private party. A drunk dude walks in and orders a drink. I knew he wasn't with the party based on his attire and that he came in every so often. I told him I couldn’t get him a drink. He lost his mind. Told me to f*ck off and then wanted to fight me. On his way out he yelled that we should put up signs, as he walked by the signs on the door saying we were closed for a private event.

  He came in the next day sober and apologized
• (#19) He Was "Not Very Happy"

  From Redditor /u/rez_at_dorsia

  Used to be a bartender at this hybrid restaurant/bar/movie theater. On big movie releases, the bar would get absolutely slammed and on this particular night we had run out of glassware completely (people were allowed to take their drinks into the theater with them). The only glassware I had at the time were regular pint glasses that you would normally serve water in (we only served beer in them in a pinch).

  This guy and his wife/gf got lucky and caught a seat at the bar and he ordered a Jack Daniels neat. Having no other glassware, I put it in a pint glass and explained that we were running low on rocks glasses, assuming he would understand since it was absolute chaos everywhere you looked. He took it and said “I’m not very happy” in a smarmy way and gave this sh*tty little grin. I apologized again and said “unfortunately we’re not making any more glasses back here” and him and his wife acted like I reached across the bar and slapped him.

  I just got my manager and told him to deal with them- he told them the same thing I had told them regarding the lack of glassware and gave them a free drink which they seemed happy with. I would’ve felt bad if there was something else I could have done for them, but there wasn’t, so f*ck that guy.
• (#20) Asked For 12 Olives, No More No Less

  From Redditor /u/Mgzz

  This guy never ended up paying for anything ever, because he'd managed to figure out the right combination of corporate complaint calls to "get people fired".

  He'd ask for stupid sh*t, in the most pretentious way possible, "I'll have 12 olives, no more no less." kind of thing. All very slowly at peak time during the day with a queue wrapped all the way round the shop and out the door. Then demand at the end of the process that you remake the sandwich. He'd pay, scan his points card then eat ~%50 then demand his money back for equally BS reasons. "That lettuce is too green" etc.
• (#21) A Riot Because They Ran Out Of Ketchup

  From Redditor /u/sweetsummerchild97

  I will never forget the time when our customers riot cause we ran out of ketchup. I was there thinking, “is this the peak of my US experience?”

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